Title: Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers

Author: Geoffrey A. Moore

Publication date (reference ed.): January 28, 2014 (3rd ed., Harper Business). First published 1991. HarperCollins+1

Pages (3rd ed.): 288.

Value for PMs & founders (problem it solves)
A playbook to cross the gap from early adopters to the pragmatic majority: pick a beachhead niche, deliver a whole product, and build credible references in one vertical before expanding.

Summary
Moore frames the chasm within the Technology Adoption Lifecycle and lays out how to win the mainstream: focus on a single target segment, craft tight positioning, deliver the whole product, secure reference customers, then expand via the bowling-alley strategy into adjacent niches. The 3rd edition updates cases and adds appendices linking to Inside the Tornado.

3 community-reported takeaways (with sources)

  1. Beachhead first—one playbook at a time; mixing playbooks hurts execution. Lenny’s Newsletter

  2. Whole product wins pragmatists—go beyond core tech to a complete solution. wudpecker.io+1

  3. Bowling-alley expansion—dominate one vertical, then adjacent ones via references. WIRED+1

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