How a Product Discovery Pioneer Learned to Evaluate Her Own AI Tools
A product discovery pioneer taught herself to code and shipped four AI tools in a year, guided by a discipline borrowed from AI engineering: evals.
Summary of the first phase of Impact Factories testing
Hi, and thank you for your interest in my work.
Here is an update on the Impact Factories project: what motivates it, how I work...
Adopting an AI Tool Under Pressure Doesn’t Prove It Helps
A Nielsen Norman Group researcher offers a five-criteria framework to evaluate an AI tool on a real task, without bowing to pressure to adopt it.
At Netflix, What AI Makes Scarce
Netflix is hiring for systems thinking over specialization, betting that AI makes expertise scarcer, not obsolete.










