Your Product & UX Metrics Don’t Speak Your Board’s Language

A UX score of 74 won't convince any CFO. How to translate your UX metrics into business language, according to Anna Kaley (NN/g).

Why Your Best Product Ideas Almost Never Happen in Meetings

Research confirms it: a group that brainstorms together produces fewer ideas than individuals working alone. Teresa Torres built a method on it.

Adopting an AI Tool Under Pressure Doesn’t Prove It Helps

A Nielsen Norman Group researcher offers a five-criteria framework to evaluate an AI tool on a real task, without bowing to pressure to adopt it.

How a Product Discovery Pioneer Learned to Evaluate Her Own AI Tools

A product discovery pioneer taught herself to code and shipped four AI tools in a year, guided by a discipline borrowed from AI engineering: evals.